Concordance - Improved model of care for patient consultations


Presented by UKCPA members Gill Hawksworth WYLPF Chair and UKCPA, Chris Acomb, Clinical Pharmacy Manager at Leeds Teaching Hospital NHS (WYLPF and UKCPA) and Nina Barnett, Consultant pharmacist at Northwick Park Care of the Elderly.

About the webinar

This webinar shares best practice from a Yorkshire Concordance conference exploring four themes:

  • Adherence
  • Supporting patients
  • Difficult consultations and
  • A coaching approach to patient consultations

The aim of this webinar is to outline the reasons why some consultations are challenging due to subject matter or from the patient perspective and also to introduce a different approach to patient consultations through coaching.

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